Accurate information
When placing an order, subscribing to emails, or contacting support, you agree to provide current and accurate information and to update it when needed.
The details behind shopping with Loomelle
Terms of Service
These Terms of Service explain the conditions that apply when you visit the Loomelle website, use its features, or place an order. Please read them carefully before using the store.
By accessing or using the website, you agree to these terms and to any policies referenced here. If you do not agree, please do not use the website.
Free shippingOn all products
3–5 calendar daysExpected delivery timeframe
30-day returnsFree returns and exchanges
Section 01 / Website use
Using the Loomelle Store
By using our website, you agree to use it lawfully, provide accurate information when required, and avoid activities that interfere with the store or another person's ability to use it.
Responsible use
You must not use the website for unlawful purposes, attempt to gain unauthorised access, disrupt store operation, submit malicious code, or misuse the site or its content.
Access and availability
We may update, change, suspend, or discontinue parts of the website to maintain, improve, or protect the store. We do not guarantee that every feature will always be available without interruption.
Updates to these terms
We may revise these Terms of Service from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.
Section 02 / Shopping
Products, Orders & Pricing
We aim to present products and details as clearly as possible. Product descriptions, images, dimensions, colours, and other information are provided to help you make an informed choice.
- Product appearance: Colours and textures may look different depending on your display, lighting, and device.
- Pricing: Prices, product availability, and promotions may change. The price and applicable charges shown at checkout are the details to review before submitting an order.
- Order review: Submitting an order is a request to purchase. An order may require review, and order confirmation does not remove our ability to address an obvious listing or pricing error as permitted by law.
- Payment: Payment must be completed through the available checkout methods. Payment providers may process information under their own terms and privacy practices.
Review before submitting
Please check product selections, quantities, delivery details, and the order total carefully before completing checkout.
Section 03 / Offers
Discounts & Promotions
Loomelle provides selected savings according to the subscription and product promotion conditions shown by the store.
Email subscriber offer
Customers who successfully subscribe by email receive an automatic 15% discount sitewide. No discount code is required.
Selected promotional products
Selected promotional products receive an automatic 20% discount, with no code required.
Offer eligibility and details are determined by the applicable subscription or promotion shown by the store. Do not assume that separate offers combine unless the checkout or promotion terms indicate that they do.
Section 04 / Fulfilment
Shipping & Delivery
Loomelle offers free shipping on all products. The expected delivery timeframe is 3–5 calendar days.
Delivery timing is an estimate, not a guarantee of arrival on a specific date. Timing may be affected by circumstances beyond our control, and the latest available order-specific information should be checked through the tracking service.
Use the official Loomelle tracking page to view available shipment updates. Please ensure the order details you use correspond to the order you want to track.
Track your order
Section 05 / After purchase
Returns & Exchanges
Loomelle offers free returns and exchanges within 30 days. If you have a question or would like to begin a request, contact our support team with your order details.
Our team will explain the next steps relevant to your request. Any additional details about the process should be confirmed with support before you send an item back.
Important
This page does not set a separate refund processing timeframe or promise a particular refund method. Please contact support to confirm the details that apply to your order.
Section 06 / Additional terms
Other Terms That Apply
The following provisions explain how website content, third-party services, and legal limitations are treated when you use the store.
Intellectual property
Website content, including text, branding, graphics, layout, and other materials, belongs to Loomelle or its respective rights holders and is protected by applicable intellectual property laws. You may use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit website content without permission, except where the law permits.
Third-party services and links
The website may rely on third-party platforms or contain links to third-party services. We do not control all third-party services and are not responsible for their independent terms, content, availability, or privacy practices. Your use of those services may be subject to their own terms.
Privacy
Your use of the store is also subject to Loomelle's Privacy Policy, which explains how personal information may be collected, used, and shared. Please review it to understand the privacy practices relevant to your use of the website.
Disclaimer
The website and its content are provided on an available basis. To the extent permitted by law, we do not warrant that the website will always be uninterrupted, error-free, or free of harmful components. Nothing in these terms excludes a warranty or right that cannot lawfully be excluded.
Limitation of liability
To the extent permitted by applicable law, Loomelle is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or inability to use it. Nothing in these terms limits liability that cannot legally be limited, including any mandatory consumer rights that apply to you.
Indemnification
To the extent permitted by law, you agree to be responsible for claims, losses, and reasonable costs arising from your unlawful use of the website, your violation of these terms, or your infringement of another person's rights. This provision does not apply where prohibited by applicable law.
Severability and waiver
If a provision of these terms is found to be unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.
Applicable law
These terms are subject to applicable laws. They do not remove or restrict any mandatory consumer rights or legal protections that apply to your purchase or use of the website.
Helpful details
Terms of Service FAQs
A few quick answers about common store terms.
Is shipping free?
Yes. Loomelle offers free shipping on all products. The expected delivery timeframe is 3–5 calendar days.
What is the return and exchange window?
Free returns and exchanges are available within 30 days. Contact support for guidance about your order.
Do I need a code for the email subscriber discount?
No. Customers who successfully subscribe by email receive an automatic 15% discount sitewide.
Do promotional products need a code?
No. Selected promotional products receive an automatic 20% discount without a code.
How do I check the status of my order?
Use the official Loomelle tracking page at loomelle.lat/apps/track123 to see the latest available shipment updates.
Who can answer a question about these terms?
Our customer support team is available 24/7. Email support@loomelle.lat or call +1 (857) 961-0062.
Questions about these terms?
We're Here to Help
If you need clarification about an order or these Terms of Service, contact Loomelle. Please include the relevant order details where appropriate and avoid sending sensitive payment information in a general message.
Email: support@loomelle.lat Phone: +1 (857) 961-0062
Loomelle · 1920 Oxford Avenue, Apt. 240, Eau Claire, WI 54703
Contact Loomelle