Contact & Delivery Details
Information such as your name, email address, phone number, billing address, shipping address, and details you provide when contacting us.
Your information, treated with care
Privacy Policy
At Loomelle, we take privacy seriously. This policy explains what information may be collected when you browse our store, place an order, subscribe to emails, or contact our team—and how that information may be used.
We aim to handle personal information responsibly and make the choices available to you easier to understand. Please read this policy alongside any privacy or cookie preferences presented on the store.
Last updated: October 11, 2026
Clear purposeInformation is used for store operations and customer service.
Limited accessInformation may be shared with service providers needed to operate the store.
Your choicesContact us about privacy requests or manage available communication preferences.
Section 01 / Information
Information We May Collect
The information collected depends on how you interact with Loomelle, the features you use, and the settings or services enabled on the store.
Orders & Transactions
Items purchased, order history, payment status, shipping and delivery details, returns or exchanges, and records needed to support your purchase.
Payment Information
Payments are handled through the payment options made available at checkout. We may receive transaction confirmations and limited payment-related details needed to manage an order.
Messages & Preferences
Information you include in support messages, email subscription status, communication preferences, and any other details you choose to provide.
Device & Usage Data
When you browse the store, technical data may include IP address, browser and device type, pages viewed, referring pages, and interactions with store features.
Cookies & Similar Technologies
Cookies or related tools may support essential store functions, preferences, analytics, and advertising features, depending on the services enabled and your choices.
Section 02 / Use
How We Use Information
We may use personal information for purposes related to running Loomelle and supporting your experience, including:
- Processing, confirming, and managing orders and payments.
- Arranging delivery and providing order or tracking updates.
- Responding to questions and helping with returns or exchanges.
- Managing email subscriptions and sending promotional messages where permitted.
- Operating, maintaining, and improving store performance and customer experience.
- Detecting fraud, protecting the store, and preventing misuse.
- Meeting legal, regulatory, tax, accounting, and recordkeeping obligations.
Marketing choices
If you receive promotional emails, you can unsubscribe using the link provided in those emails. Messages needed to complete or support an order may still be sent.
Section 03 / Sharing
When Information May Be Shared
We share information only as relevant to store operations, the services you request, applicable settings, or legal requirements.
Store platform
Our store is hosted on Shopify. Shopify provides ecommerce platform functions used to display products, support checkout, and manage store activity. Read the Shopify Consumer Privacy Policy to learn how Shopify handles information in its own capacity.
Payments, delivery & service providers
Information may be provided to payment processors, shipping and fulfilment services, customer support tools, and other providers when they need it to perform services connected with your order or our store.
Analytics, advertising & store integrations
If analytics, advertising, or other integrations are enabled, related providers may receive technical or interaction data according to the tools in use and the privacy choices available to you.
Legal and business matters
Information may be disclosed when required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, property, and store operations. It may also be transferred as part of a business reorganisation or sale, where permitted by law.
Section 04 / Browsing
Cookies & Similar Technologies
Cookies and similar technologies can help a website remember items in a cart, keep essential features working, recall preferences, understand site performance, and support marketing tools where used.
The types of technologies operating on the store may vary according to installed services, regional settings, and your choices. Where privacy or cookie controls are displayed, you can use them to manage eligible preferences. You can also adjust cookie settings in your browser, although blocking some cookies may affect store functionality.
Some privacy laws treat certain disclosures for cross-context or targeted advertising as “sharing” or a “sale.” Whether those rules apply depends on the practices, tools, and law relevant to the store and your location. Use the privacy controls provided on the store, where available, or contact us with a request.
Section 05 / Safeguards
Retention & Security
We retain personal information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining order and business records, resolving disputes, enforcing agreements, and meeting legal obligations. The relevant period can differ by information type and purpose.
Reasonable administrative, technical, and organisational measures may be used to help protect information. No online transmission or storage method can be guaranteed to be completely secure, so we cannot promise absolute security.
Third-Party Websites
The store may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.
Children's Privacy
Our online store is intended for adult shoppers and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review the situation.
International Processing
Depending on the platform and service providers used, information may be processed in locations outside the state or country where you live. Where required, applicable safeguards will be used for such processing or transfers.
Changes to This Policy
We may update this policy to reflect changes in store operations, service providers, legal requirements, or privacy practices. The “Last updated” date at the top indicates when the current version was revised.
Section 06 / Your choices
Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have rights to request access to personal information, receive a copy, correct inaccuracies, request deletion, or obtain information about how data is used or disclosed.
Some laws also provide rights to opt out of certain targeted advertising, sale or sharing of personal information, or certain uses of sensitive information. These rights are subject to applicable eligibility rules and legal exceptions.
To make a privacy request, contact Loomelle using the contact options below. We may need to verify your identity or request additional details before processing the request. Where required by law, we will respond within the applicable timeframe. We will not unlawfully discriminate against you for exercising applicable privacy rights.
You can also unsubscribe from promotional emails using the unsubscribe link in the message.
Access & knowAsk what personal information is held and how it is used, where the law gives you that right.
CorrectAsk us to correct inaccurate information.
DeleteRequest deletion, subject to legal and operational exceptions.
Opt outRequest to opt out of certain data uses where applicable and available.
Helpful details
Privacy Questions
A few quick answers about common information and communication requests.
What information is needed to place an order?
Depending on the items and checkout options used, an order typically requires contact, billing, shipping, and transaction information needed to process payment and deliver the purchase.
How can I stop promotional emails?
Use the unsubscribe link in a promotional email. You may continue to receive service messages related to orders or customer support.
Can I request a copy or deletion of my information?
You can contact us to submit a privacy request. The rights available to you depend on applicable law, and some information may need to be retained for legal, accounting, security, or order-related reasons.
Does this policy cover Shopify's own data practices?
This policy describes Loomelle's store practices. Shopify also processes information to provide its platform and other services. Review the Shopify Consumer Privacy Policy for Shopify's separate data practices.
How can I ask a question about privacy?
You may email support@loomelle.lat or call +1 (857) 961-0062. Our customer support is available 24/7.
Questions about your information?
We're Here to Help
For privacy requests or questions about this policy, contact Loomelle and include enough information for us to understand your request. Please avoid sending sensitive payment details in a general message.
Email: support@loomelle.lat Phone: +1 (857) 961-0062
Loomelle · 1920 Oxford Avenue, Apt. 240, Eau Claire, WI 54703
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