Make a Return
If an item is not the right fit for your home, you can request a return within 30 days.
Return essentials
Returns are free. Contact our support team with your order details, and they will guide you through the next steps.
Loomelle / A little more peace of mind
Returns & Exchanges
Your home should feel right to you. That is why Loomelle offers free returns and exchanges within 30 days, with support available whenever you need guidance.
Explore the options, understand the essentials, and get in touch if you need help deciding what comes next.
30 daysReturns and exchanges within 30 days
Always freeNo return or exchange shipping charge
24/7 supportHelp when you need a hand
Choose the path that suits you
A Return or an Exchange
Whether you have changed your mind or would prefer a different option, Loomelle offers both returns and exchanges within 30 days.
Request an Exchange
If you would prefer an alternative, Loomelle offers free exchanges within 30 days.
Exchange essentials
Tell our team that you would like an exchange and share your order details. Support will explain the next steps for your request.
A clear place to start
How to Begin a Request
We keep the first step simple. Reach out to our support team so we can help you with the appropriate return or exchange process.
- Gather your order details
Keep your order confirmation or other order information nearby.
- Choose your preferred option
Let us know whether you would like to make a return or request an exchange.
- Follow the guidance provided
Our team will help explain the next steps for your request.
Remember the timeframe
Returns and exchanges are available within 30 days. Contact support if you are unsure about your request.
Considered details, everyday comfort
Here to Help You Feel at Home
From bath towels and robes to kitchen linens, decorative textiles, rugs, and bedding, choosing pieces for your space is personal. If something is not quite right, you do not have to work out the next step alone.
- Free returns within 30 days.
- Free exchanges within 30 days.
- 24/7 customer support for questions about your request.
For the clearest guidance, contact our team with your order details and the option you would like to pursue.
30 daysFree returns & exchanges
Keep the important details close
Before You Reach Out
Having your order confirmation available and knowing whether you prefer a return or exchange can help our support team understand how to assist you.
Specific instructions for your request will be provided by our team. We do not list a separate processing timeframe here, so please contact support if you need an update on your individual request.
The details, answered
Return & Exchange FAQs
Quick guidance for common questions before you contact the team.
How long do I have to request a return?
Loomelle offers free returns within 30 days. Contact our support team with your order details to begin.
Are exchanges free too?
Yes. Loomelle offers free exchanges within 30 days.
How do I start a return or exchange?
Reach out to support with your order details and let the team know whether you would like a return or an exchange. They will guide you through the next steps.
What if I am not sure which option I need?
Contact our support team and explain your situation. They can help you understand the next steps available for your request.
How long will a return or exchange take to process?
Processing timelines are not specified here and may depend on your request. Contact support for guidance on your individual case.
When can I contact Loomelle?
Our customer support is available 24/7. You can email support@loomelle.lat or call +1 (857) 961-0062.
A thoughtful next step
Need Help With a Request?
Our support team is available 24/7 to help with return and exchange questions. Have your order details handy and tell us how we can assist.
Email: support@loomelle.lat Phone: +1 (857) 961-0062
Contact Loomelle